Refund Policy

Our goal is to make sure you are completely satisfied with your bracelet.For all the FD Crystal bracelets we offer a ‘30-Day Satisfaction Guarantee’ on all the bracelets purchased at www.fdcrystal.com. You have 30 calendar days (starting from the day you receive the item) to return the bracelet(s). For a refund, we accept FD Crystal bracelets with the original tags attached in the box and the bracelet(s) must not show any signs of usage. As soon as the package arrives here, we will issue a full refund (minus $30 restocking fee per bracelet). Your refund will be credited to the same payment method you used to make the purchase. Please note that, because we sell custom-made products we are not obliged by law to refund. However, we want 100% satisfied customers that is why, we do offer the ‘30-Day Satisfaction Guarantee’! ReturnsWe recommend shipping your return bracelet via an insured ‘signature required’ delivery method. Please send an email to czyao_01@qq.com regarding your refund, stating your order number. Ship to: FD CrystalRoom 16-2-2703, Shili Linhu Residence, Lashan North Road, Huaiyin District, Jinan, Shandong, ChinaThe China Additional InformationInternational Orders are responsible for overseas shipping costs, and for all incurred delivery fees, VAT…