Welcome to [F&D Crystal] ! This User Agreement (hereinafter referred to as “Agreement”) outlines the terms and conditions that apply to your use of our cross-border e-commerce independent site (hereinafter referred to as “Site”) for purchasing crystal products.
Please read this Agreement carefully before registering an account, browsing the Site, or making a purchase. By using the Site, you agree to be bound by all the terms and conditions of this Agreement.
Account Registration and Use
- You must be at least 18 years old and have the capacity to enter into legally binding contracts to register an account on the Site.
- You agree to provide accurate, current, and complete information about yourself and maintain and promptly update the registration data to keep it accurate, current, and complete.
- You are responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account.
- You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.
Product Information
- We strive to ensure that the product information on the Site is accurate and complete. However, due to the nature of the products and limitations of web display, there may be slight discrepancies. Your understanding is appreciated.
- Product images are for reference only. Actual products may vary from the images due to different batches or production processes.
Orders and Payment
- You are responsible for reviewing and confirming the accuracy of your order information before placing an order.
- We offer various payment methods, as described on our payment page. You agree to pay for the products you order.
- Once your payment is confirmed, we will proceed with the shipment of your order.
Shipping and Delivery
- We will ship your order to the mailing address you provide.
- Delivery times may vary based on the destination and the logistics company. Please refer to the logistics information for estimated delivery times.
- You have the right to inspect the goods upon delivery. If there are any issues, please contact us promptly.
Customer Service and Support
- We commit to providing excellent customer service and support. Please refer to our Customer Service page for detailed policies.
- If you encounter any problems during the purchasing process, please contact us, and we will do our best to assist you.
User Responsibilities and Obligations
- You agree to comply with all applicable laws and regulations and not to use the Site for any illegal activities.
- You must not disrupt the Site’s operations or upload, post, or transmit any illegal or harmful content.
- You agree to respect intellectual property rights and not to infringe on the rights of the Site or third parties.
Privacy Policy
- We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
- By using the Site, you consent to our collection and use of your personal information as outlined in our Privacy Policy.
Disclaimer
- The products and services on the Site are provided for your consideration. We do not warrant their effectiveness or suitability for specific purposes.
- We are not liable for any service interruptions or delays caused by force majeure events.
Agreement Changes and Termination
- We reserve the right to modify this Agreement at any time. The updated Agreement will be posted on the Site.
- If you do not agree to the revised Agreement, you may cease using the Site. Continued use of the Site constitutes acceptance of the revised Agreement.
Thank you for your trust and support in [F&D Crystal] . We are dedicated to providing you with a high-quality shopping experience!